Why are your lav microphones cheaper than other lavs?
In the world of big business, you have distributors that import products into different countries, which work with sales people that specialize in regions, who then hand the product over to retail chains for sale. This process often requires a certain percentage increase for each step in the process, often requiring up to a 90% increase in pricing.
At this time, we are still a small company that ships products directly from our USA warehouse with products only available through our online channels. At the moment we are able to offer pricing much lower than other microphones found in retail stores or with retail partners.
Unfortunately every business needs to expand, and as we begin to partner with retail stores our prices will have to be increased to support the new supply chain. So it's a great time to take advantage of our small business and our great pricing.
Do you warranty your products?
Yes, we offer a full 5 Years of coverage with your Lavalier microphones. Each microphone ships with a it's own warranty card. Should you have any problems, we'll have you ship your microphone back with the Warranty Card and we'll send you a new Lav mic along with a new Warranty Card. Please contact us so that we can coordinate with you before sending the item back.
Is there a return policy?
Yes, if you are not satisfied with your purchase you have 14 days to ship the product back for a refund. Please contact us so that we can coordinate with you before sending the item back.
Do you Ship Internationally?
Due to the high demand of our products, we have just increased our staff to help manage International Orders and are now shipping Internationally.
We ship using USPS First Class International which takes about 8-15 business days for the package to arrive. Please note that depending on your countries customs, the package may take long to arrive once it has reached your country.
International Buyers – Please Note:
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to buying.
AspenMics is required, by law, to declare full value (purchase price) of the product on any waybills and/or customs documentation.
We cannot declare a lower value on your package than the purchase price that you paid.
Thank you for your understanding.
How Do You Ship Domestic Orders?
For Domestic orders, we ship using USPS. We offer three shipping options that are available with USPS which are stated below.
USPS First Class (2-5 Business Days)
USPS Priority Mail (1-3 Business Days)
USPS Priority Mail Express (1-3 Business Days)